Customer Help

How can we help?

FAQ

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

If you are not 100% satisfied with your order you can exchange or return your product up to 30 days after delivery as long as your item is not a final sale item.

Click here to exchange or return your item. You will need your order number and your zip/postal code to get started.

If you want more advice you can head to our help centre or contact us here for more information.

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Do you work with influencers as brand ambassadors?

Yes, if your brand and your audience is congruent with our brand.

Benefits Include:

Commission type

 Percent Of Sale

Commission amount

 Percent Of Sale

Additional terms

 10.00

VIP AccessYou will get 10% sales credit on total referral sales when a customer makes a purchase through your affiliate link or use your coupon code.

Do you sell your product wholesale?

Yes, Try our products in your store, risk-free

  • 50% off your first order (up to $150)*
  • 1 year of free shipping with us*
  • 60-day payment terms for eligible retailers
  • Free returns on your first order

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?